play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 0745832567
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method replaces the need for a password or email login, providing a convenient and secure way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If the "send OTP" option doesn't work, wait for the allotted time to pass and then contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email. This will aid in transferring your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you'll be able to log in and enjoy the updated app without any problems. This should fix any issues you were experiencing and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. However, unlike some other apps, you can only withdraw money earned from gaming, not bonus rewards. This means you can't withdraw bonus cash collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and bank details for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours. However, there may be occasional delays in payment processing, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our primary focus is on providing a secure and convenient experience for all users. To achieve this, we offer secure and encrypted transactions, ensuring that all financial information is protected. Additionally, we provide a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies. This allows users to choose the method that best suits their needs and preferences. Our platform is designed with user-friendliness in mind, making it easy to navigate whether you're accessing it on a desktop or a mobile device. The intuitive interface ensures that you can quickly and easily find what you need, without any hassle or confusion. This means you can focus on enjoying your gaming experience, without worrying about the technicalities of the platform.
At play exchange, the satisfaction of our players is our top priority. We understand the importance of a seamless and worry-free gaming experience, which is why we offer a wide range of secure deposit and withdrawal methods to ensure that your transactions are hassle-free and stress-free. Our payment options include credit cards, electronic wallets, and cryptocurrency, giving you the flexibility to choose the method that best suits your needs. We also offer generous bonuses and regular promotions to boost your gaming experience. Whether you're a seasoned player or just starting out, we have a range of incentives to help you get started and keep you gaming. But what really sets us apart is our dedicated customer support team, available 24 hours a day, 7 days a week. Our team is committed to providing you with prompt and helpful assistance, whether you have a question about a game, a technical issue, or just need some advice on how to get the most out of your experience. At play exchange, we're committed to providing a gaming environment that's fun, safe, and enjoyable for all our players. We're always looking for ways to improve and innovate, so you can be sure that you're getting the best possible gaming experience. So why wait? Sign up now and start gaming with us!